Discount Code Policy:
Discount codes may only be used on regular priced items.
One discount code may be used per purchase.
Multiple discount codes will not be accepted.
Discount codes will not apply to any "SALE" or "BOGO" items.
There is a 15% Restocking fee on all refunded orders.
All orders are shipped from Indiana via USPS/UPS Ground. (Unless otherwise requested)
Express and USPS services are available. (Additional charges will apply)
Damaged goods, shortages, and discrepancies must be reported within 48 hours of receipt of order.
Crown is not responsible for lost or stolen orders.
Any charges for returned orders due to customer error (incorrect address, refused/undeliverable orders, etc...) will be the responsibility of the customer.
INTERNATIONAL ORDERS TERMS AND CONDITIONS
USPS will ship out all international orders unless otherwise requested by the customer.
USPS is a less expensive shipping method than UPS. USPS does not provide a tracking number once the package leaves the USA. Orders sent by UPS can be tracked till the package reaches your doorstep.
Crown Brush is not responsible for any lost orders, damaged items, or missing items when shipping by USPS.
All discrepancies must be reported within 48 hours of receipt of order.
Charges for returned orders (incorrect address provided, refused/undeliverable orders, etc.) are the responsibility of the customer.
International orders take 3-4 business days to process and make take up to 4 weeks to reach you depending on location and customs clearance.
Crown Brush is not responsible for any customs, duty, or tax charges.
Orders over $200 Require a Signature for Delivery.
If your order is over $200 and you decline signature for delivery, you are also thereby releasing Crown Brush and the carrier (UPS, USPS, etc.) of any liability if the package(s) is lost or stolen.