Shipping

Orders can take up to 48 hours to ship from date order was placed. Express orders must be received by 1:00 p.m. CST to be processed same day. Shipping may take up to 6 buisiness days from the original ship date. (Weekends and holidays are not included in this time frame. Additional shipping information is available HERE

Delivery

Shipping may take up to 6 buisiness days from the original ship date. (Weekends and holidays are not included in this time frame.) Crown™ is not responsible for delays in shipping due to adverse weather conditions, natural disasters, or shipping provider error (UPS, FedEx, USPS, etc.) International orders take 3-4 business days to process and make take up to 4-6 weeks to arrive depending on location and customs clearance. During the Holiday Season (Christmas and the New Year) orders may take 5-7 Business Days for processing. Crown™ is not responsible for any customs, duty, or tax charges. Additional information is available HERE

Returns

Items that are damaged or broken may be replaced.
Items that have been used will not be accepted as returns.
Items must be reported within 24-48 hours of delivery.
A Crown™ RMA form, which is located HERE, must be fully completed and emailed to returns@crownbrush.com in order to receive a credit or replacement. Additional information is available HERE